Also, parts are very delicate. Very lousy service they never accept an issue in the 1st place and we have to struggle to acquire it done. They had to change the battery in the primary six months. I will recommend not to buy You may email the site owner https://www.electricscooterhaiba.com/best-discount-simple-energy-electric-scooter-suppliers-hot-sale-adults-5600w-15000w-electric-scooter-fat-tire-11-13inch-haiba-product/